Find answers to common questions about our services
While walk-ins are welcome, we recommend booking an appointment to ensure we can accommodate you at your preferred time. You can book online, call us, or use our contact form.
We're open Monday to Friday 8:00 AM - 5:30 PM and Saturday 8:00 AM - 12:30 PM. We're closed on Sundays and bank holidays.
Yes, we offer warranties on all repair work carried out. Warranty terms vary by service type - we'll explain the warranty coverage when you book your service.
We accept cash, card payments, and bank transfers. Payment is due on completion of work.
An MOT certificate is valid for 12 months from the test date. You can have your MOT done up to one month before the current certificate expires without losing any time.
If your vehicle fails its MOT, you can only drive it if the previous MOT certificate is still valid. If the previous MOT has expired, you cannot drive the vehicle until it passes a new test, except to a pre-booked MOT test or repair appointment.
An interim service typically takes 1-2 hours, while a full service takes 2-4 hours depending on your vehicle. We'll provide a more accurate estimate when you book.
Yes, we'll stamp and update your service book with details of the work carried out, helping maintain your vehicle's service history and resale value.
Some services like MOT testing have fixed prices set by the DVSA. For other services, we provide estimates based on typical work required. Final pricing will be confirmed after we've inspected your vehicle.
We don't currently offer payment plans, but we're happy to discuss payment options for larger jobs. Payment is typically due on completion of work.
Repair times vary depending on the issue and parts availability. We'll always provide an estimated completion time when we diagnose the problem. Many repairs can be completed same-day or within 24-48 hours.
We use quality parts from trusted manufacturers. We can fit genuine manufacturer parts if you prefer, or quality aftermarket alternatives. We'll discuss options and pricing with you before any work begins.
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